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You can try to change the Windows Live ID each service is registered to either through the Xbox Dashboard's settings panel, or Zune's account settings but if you try to enter an already existing Windows Live ID than your efforts will be met with the error message, " The Windows Live ID you're switching to is already linked to another Xbox Live (or Zune) account. They may belong to the same person but they are mutually exclusive. The same goes for those of you with two Xbox Live accounts. If you havet two Zune accounts you can't combine the two into one. If you've opened a Zune account with one Windows Live ID then open an Xbox Live account with a different Windows Live ID you cannot link the Zune to the Xbox account or the Xbox account to the Zune account. Think of it this way - each Window's Live ID is the entirety of your account regardless of which service you have linked to it. Read on after the break for our discussion with Microsoft and multiple accounts!įirst off, as of writing this, it is not possible to combine any number of Zune accounts, Xbox Live accounts, or Windows Live ID's if they were created using differing Windows Live ID's.
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I got on the phone with Microsoft's Technical Support staff and went through their chain of command to get some definitive answers and to see what these users should do when they get a Windows Phone 7 device.
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